Frequently Asked Questions

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Frequently Asked Questions

Deep Carpet Cleaning

What method do you use for deep carpet cleaning?

Hot water extraction for thorough dirt removal.

How long does deep carpet cleaning take?

Varies by size, typically 30 minutes to 2 hours.

Will deep cleaning damage my carpet?

No, our expert technicians ensure safe, effective cleaning.

How frequently should I deep clean my carpets?

Every 6-12 months for optimal cleanliness and longevity.

Stain Removal

What types of stains can you remove?

Food, pet, ink and tough stains.

Is stain removal guaranteed?

Yes, we ensure successful removal.

Will stain removal damage carpet or upholstery?

No, our targeted methods are safe.

Can I attempt stain removal myself?

We recommend professional removal for best results.

Odor Elimination

What causes unpleasant odors?

Pets, mold, smoke and bacteria.

How do you eliminate odors?

Specialized products and advanced equipment.

Are odor elimination products safe?

Yes, eco-friendly and harmless.

Will odors return after treatment?

Unlikely; our solutions provide lasting relief.

Upholstery Cleaning

What upholstery materials do you clean?

Fabric, leather and synthetic materials.

Is upholstery cleaning safe?

Yes, gentle methods prevent damage.

How long does upholstery cleaning take?

30 minutes to 2 hours, depending on size.

Can I clean upholstery myself?

Professional cleaning ensures optimal results.

Area Rug Cleaning

Do you clean handmade and antique rugs?

Yes, with specialized care.

What cleaning method do you use?

Gentle, hand-crafted or machine cleaning.

Can area rugs be cleaned on-site?

Yes, or picked up for off-site cleaning.

How long does area rug cleaning take?

1-5 days, depending on size and complexity.

Pet Stain and Odor Removal

Can pet stains and odors be completely removed?

Yes, with specialized care.

Are pet stain removal products safe?

Gentle, hand-crafted or machine cleaning.

How do you eliminate pet odors?

Yes, or picked up for off-site cleaning.

Will pet stains reappear?

1-5 days, depending on size and complexity.

Pressure Cleaning

What surfaces can pressure cleaning service?

Driveways, sidewalks, decks and exterior walls.

Is pressure cleaning safe for surfaces?

Yes, adjustable pressure prevents damage.

How often should I pressure clean surfaces?

Every 6-12 months for optimal cleanliness.

Can I rent equipment for DIY pressure cleaning?

Yes, but professional service ensures safety.

Tile & Grout Cleaning

What tile types do you clean?

Ceramic, porcelain, natural stone and more.

How do you clean grout?

Specialized products and scrubbing.

Can tile and grout be sealed?

Yes, for stain protection.

How frequently should tile and grout be cleaned?

Every 6-12 months.

Floor Maintenance

What floor types require maintenance?

Hardwood, laminate, tile and carpet.

Why maintain floors?

Extends lifespan, enhances appearance.

What maintenance services do you offer?

Polishing, refinishing, sealing.

How often should floors be maintained?

Varies; consult experts.

Residential Cleaning

What residential cleaning services do you offer?

Deep cleaning, maintenance and special event cleaning.

Are cleaning products eco-friendly?

Yes, safe for families and pets.

Can cleaning schedules be customized?

Yes, tailored to your needs.

Do you provide one-time or recurring cleaning?

Both.

Commercial Cleaning

What commercial spaces do you clean?

Offices, restaurants, retail and more.

Are commercial cleaning services customizable?

Yes, tailored schedules.

Do you provide daily, weekly or monthly cleaning?

Yes.

Are eco-friendly products used?

Yes.

Janitorial Services

What janitorial services do you provide?

Daily cleaning, trash removal and supply restocking.

Are janitorial services customizable?

Yes.

Do you service offices, schools and healthcare facilities?

Yes.

Are eco-friendly products and practices used?

Frequently Asked Questions